Professional Referrals

We welcome referrals from a broad network of healthcare professionals and community organizations, including hospital emergency departments, primary care physicians, inpatient and outpatient medical providers, community mental health professionals, law enforcement agencies and other healthcare organizations throughout central Florida. We also welcome self-referrals from individuals who are seeking care. 

Regardless of the source of the referral, every inquiry is handled with the same level of urgency, professionalism and clinical rigor. Our admissions specialists are experienced in navigating a wide range of referral scenarios and are equipped to move efficiently so that patients can access the care they need as quickly as possible. 

The referral process at our hospital in Apopka, Florida, is designed to be seamless and straightforward. All referrals are handled by our admissions specialists, who are available 24 hours a day, seven days a week. There is no need to schedule an appointment or navigate a complicated intake system. When you are ready to refer a patient, our team is ready to receive that referral and act on it promptly. 

Upon receipt of a referral inquiry, our admissions team reviews the patient’s clinical information to determine whether our hospital offers the appropriate level and type of care for their needs. This screening process is conducted efficiently and with clinical precision, ensuring that every patient who is admitted to our facility is well-suited to benefit from our specialized inpatient programming. 

Once a patient is admitted, we ask them to sign a release of information and a patient agreement. This documentation enables our clinical team to communicate directly with the referring professional throughout the patient’s stay, with the patient’s full knowledge and consent and in accordance with all applicable HIPAA regulations. 

At Orlando Health Behavioral Health Hospital, we view the referring professional as a valued partner in each patient’s care. We recognize that inpatient psychiatric treatment represents one phase of the continuum of care, and that the best outcomes are achieved when the inpatient team and the referring provider are aligned throughout the process. 

With the patient’s written authorization, our clinical team maintains active communication with the referring professional from admission through discharge. This may include sharing relevant clinical updates as treatment progresses, consulting on significant treatment decisions, incorporating the referring provider’s clinical insights into the treatment planning process and coordinating discharge planning to ensure a smooth and supported transition back to outpatient or community-based services. 

Our approach to collaboration is rooted in the belief that continuity of care is not a formality but a clinical priority. By keeping referring professionals informed and involved, we are able to deliver more cohesive, effective care and set patients up for success after they leave our hospital. 

As the first inpatient behavioral health hospital in Apopka’s history, we are deeply invested in building meaningful, lasting relationships with the professional community we serve. We recognize that trust between referring providers and inpatient facilities is earned through transparency, communication and a demonstrated commitment to delivering quality care. 

To foster these relationships, we plan to host a variety of provider engagement initiatives throughout the year, including community awareness events, provider roundtables, clinical education seminars and continuing education opportunities. These programs will be designed to strengthen collaboration across the care continuum, deepen understanding of our services and clinical capabilities, and create ongoing dialogue between our hospital and the professionals who trust us with their patients. 

Our objective is to build an accessible, responsive behavioral health network that benefits patients, providers and the broader community. 

If you are a healthcare professional interested in referring a patient to Orlando Health Behavioral Health Hospital in Apopka, Florida, we encourage you to contact our admissions department directly. Our team is available round-the-clock to receive referrals, answer questions and provide the support you need to connect your patients with timely, high-quality inpatient behavioral healthcare. 

When you refer a patient to our hospital, you are not simply transferring their care. You are partnering with a team that is committed to achieving the same goals you are: stabilization, healing and a supported return to the community. We look forward to working with you.